Returns & Exchanges

You have 30 days

You have 30 calendar days from the delivery date to return or exchange an item. Hats must come back unworn and unwashed, with the original tags and the patch film still in place.

How to start a return

1. Sign in and open Account → Orders
2. Pick the order and choose Request a return
3. Select the items and tell us why
4. We email you a prepaid USPS label — print it, tape the box, drop it off

Refunds

• The cost of the return label is deducted from your refund
• Original shipping is never refunded
• We do not charge a restocking fee

The refund goes back to the original payment method within 5 to 10 business days after your return arrives and passes inspection. Your bank may take a few extra days to show it.

Exchanges

Start the same flow and tell us the size or color you want instead. We ship the replacement as soon as the return is on its way back to us.

Final sale

Custom and personalized hats are final sale — they were made for you and cannot go back on the shelf. Any product marked Final sale on its page cannot be returned or exchanged either. The one exception: if a custom order arrives damaged or does not match the design you approved, we fix it or replace it at our cost.

Something arrived wrong or damaged

Email contact@ameizze.com within 7 days of delivery with a photo. Wrong item, missing item, crooked patch, damage in transit — we cover it, and you never pay return shipping in that case.

Where returns go

Use the prepaid label we send you. Do not ship returns to a random address — a package sent without our label cannot be matched to your order.